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Osnabrück Hospital trusts in mySafe

At Osnabrück Hospital, a teaching hospital of the Westphalian Wilhelms University since 1971,
2,450 employees care for about 34,500 inpatients and 75,000 outpatients annually. (Photo: Klinikum Osnabrück)

mySafe – simply safe
During the refurbishment, a modern locker management system was to be implemented in the staff changing rooms. This was to be secure, intuitive, and easy to operate with little administrative effort. Another goal was to relieve the administration, leaving more time for more important tasks. To ensure this, Osnabrück Hospital is using current and modern lock hardware in the redesign of the intensive care unit. As a result, digital locker usage is controlled using our mySafe software.

Our managing director Ralf Schomäcker recalls a special production and installation phase:
“When we were asked to adapt our mySafe product to the needs of everyday hospital life, the Corona crisis was just picking up speed with the second wave. At that time, the commissioning of a new hospital was an important building block for providing care to the population. This gave us additional motivation to quickly implement a complex requirement of the Osnabrück Clinic. The test phase was very short for scheduling reasons, and the productive phase of mySafe was realized from one day to the next.”

Efficient management using mySafe
The lockers are distributed over two floors. There are 536 lockers and 25 lockers where workers can store their clothes and valuables. The lockers are operated as Personal Lockers, i.e., lockers that are permanently assigned to employees for a certain number of hours. As Free Lockers, the lockers are freely selectable storage locations for personal valuables.
The locker is assigned to an employee at two networked workstations. The facility management administrative assistant is pleased with the simple and efficient operation:

“The management of the lockers can be controlled digitally: an employee comes to me and hands me his card. I place it on the reader. Then I can assign a locker to the employee using the mySafe software application and remove a locker again if necessary.

The big advantage is that this is all done centrally. That means I don’t have to walk to the locker myself.”

(Photo: Klinikum Osnabrück)

One card, many options
Access rights to the personal lockers can be renewed daily at the four networked wall terminals. To do this, the employee holds his ID card up to one of the terminals. From this point on, he can use his locker for up to 24 hours. The employee’s card serves as a transponder. A practical, multifunctional solution – after all, the card can be used not only for the locker, but also for registration or payment in the canteen:
“Our employee cards, which are provided with a photo, are used as transponders. These are also used for time recording and cashless payment in the canteen. Now it is also possible to use the lockers and lockers with the card,”, says the employee from facility management.

Wall terminals enable even distribution
If a worker forgets which locker was assigned to him, he holds his card to the terminal, the locker number is displayed, and the problem is solved. In addition, the terminal creates a way to control the active use of the lockers:
“By means of the wall terminal, we can see which worker last used her locker. To do this, each worker must log on to this wall terminal in the morning before they can use their locker. In addition, once a month we filter which locker is not being used. This allows us to recognize which employee has left. Accordingly, we can react and remove the assignment manually,” reports the administrative employee.
The battery-operated locks on the lockers are installed without networking and therefore operate offline. However, using the mySafe software, lock usage is generated via a server to ensure even distribution. This minimizes wear and tear on the battery-operated locks. A link is created between the online and offline world.

Positive summary
“Working with mySafe went smoothly right away. Since the start-up phase, our colleagues have all been getting along very well with it. There are no points of criticism whatsoever,” concludes the employee at Osnabrück Hospital.